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Overview

LSH Auto International is one of the world’s largest premium automobile dealer groups, and one of the world’s largest dealer groups for Mercedes-Benz cars. Exclusively serving the premium automotive segment, we are the leading provider of premium car sales and services in Mainland China, Taiwan Region, South Korea, as well as Germany, the United Kingdom, Australia, Cambodia, and Vietnam. Our global headquarters are located in Hong Kong SAR.

A member of Lei Shing Hong Group, we operate under a diversified business model that covers the sale of new cars, pre-owned cars, car parts, and accessories, as well as the provision of after-sales services, insurance agency services, and related automotive services.

Unwavering commitment to customer needs has been integral to our development. Our priority is to provide our customers with excellent service in a professional and personalised manner.

BRAND VISION


To become the benchmark for excellence in customer experience.

LSH Auto strives to exceed your expectations by always delivering the best customer experience.
We aim to set a benchmark for luxury auto excellence with every online and offline interaction with you.


BRAND MISSION


Build Trust. Deliver Excellence. Always.


Build Trust.


LSH Auto aims to always provide excellent service. We believe every engagement with you is a valuable opportunity to build trust.
This trust is the foundation of our lasting relationship.


Deliver Excellence.


We are always evolving in every aspect of our work to ensure we bring you the best customer experience at all LSH Auto touchpoints.


Always.


Consistency, perseverance and dedication – we are always reinventing ourselves to stay on the cutting edge of customer needs.
This constant evolution ensures we continue to retain a leading position in the premium segment of the auto industry.

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TRUST

Trust is the foundation of every long-lasting relationship. LSH Auto strives to be your trusted partner at every stage of the car ownership lifecycle, from purchasing
to servicing and beyond.

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INTEGRITY

We believe in honesty, responsibility, and accountability and aim to embody these values every time you
interact with LSH Auto.

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TEAMWORK

Our team comprises specialists from markets around the world who represent different ethnicities and cultures but are united by a common vision – to deliver excellence
in customer service.

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RELEVANCE

LSH Auto goes the extra mile to understand your needs and preferences in every possible way. We aim to build a long- lasting mutual relationship, deepened by interactive conversations, enabling us to respond to your changing needs at all touchpoints – both
online and in person.

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SOCIAL RESPONSIBILITIES

LSH Auto strives to be actively engaged in the communities we live and operate in. This means supporting social initiatives that contribute to society and enhance quality of life.

     
Copyright © 2021 LSH Auto International Limited. All rights reserved.
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DISCLAIMER AND COPYRIGHT

The information contained in this website is provided on the basis of the current information available to or known by LSH Auto International Limited (“LSH”). Whilst LSH endeavours to ensure the accuracy of such information, LSH shall:

  1. reserve its right to modify this website at any time without notice;
  2. disclaim from making any guarantee of or accepting any liability for the completeness, accuracy or timeliness of such information or this website;
  3. accept no responsibility for the content of any third party website to which a hypertext link from this website exists (“Third Party Website”); and
  4. any purpose relating to or in connection with compliance with any law, regulation, court order or direction of a competent authority;
  5. not be responsible for any errors, omissions or damages (including, without limitation, damages for loss of business or profit) arising in contract, tort or otherwise from the use of or inability to use such information, this website or Third Party.

The Third Party Website is linked for convenience only and such link does not indicate any endorsement, recommendation or approval by LSH of such Third Party Website or the product/service provided in such Third Party Website.

Unless required by laws or expressly stated in this website, users of this website shall not take any of the information contained in this website as being advice or recommendation of LSH. Such information is provided on “as is” basis.

Under no circumstances should the use of such information or this website be construed as granting a licence or right to use any of the intellectual property rights displayed or embedded in such information or this website for any purpose. No person shall create or establish a hypertext link to this website without the written permission of LSH.

All matters relating to users’ access to and use of such information or this website shall be governed by the laws of the Hong Kong Special Administrative Region of the People’s Republic of China.

PRIVACY NOTICE

Important
This Privacy Notice generally applies to our website and any of its webpages. Please read this Privacy Notice carefully before submitting or disclosing any information (including but not limited to personal data). By accessing this website or utilizing the features in this website, you are agreeing to the terms and conditions set out below.

Information Collection
We collect and retain any information (including but not limited to personal data) submitted by you through our website or through any other way (such as emails). You can choose not to submit certain information, but then you might not be able to utilize some or all of the features in this website. With respect to “personal data” as defined under the Personal Data (Privacy) Ordinance, (Cap 486, Laws of Hong Kong), we follow the applicable guide on the use of internet as a way of collecting, displaying or referring to personal data.

Use and Purpose
We may use the information submitted by you for the following purposes:

  1. responding to your requests, processing your applications for services, customizing future services for you, improving our services, or communicating with you;
  2. transferring, sharing or verifying the information with any of our group companies, service providers, business partners, agents or advisors;
  3. conducting statistical analyses or improving overall accuracy or completeness;
  4. any purpose relating to or in connection with compliance with any law, regulation, court order or direction of a competent authority;
  5. any other purposes relating to or in connection with our business or dealings or the business or dealings of any of our group companies, service providers, business partners, agents, or advisors.

Security Measures
Information submitted through our website is protected by Hypertext Transfer Protocol Secure (or, in short, HTTPS) encrypted communication and our website is certified by a leading provider of SSL certificate.

Retention
Your personal data which you have submitted to us will be retained for a reasonable period after termination of the relevant enquiry, application, or service (whichever is later).

Access
You have the right to request access to and correction of personal data about you held by us. If you wish to access or correct your personal data held by us, please send your written request to the contact email/address stated in the relevant webpage of the service which you have made enquiry, applied for or subscribed (as the case may be).

Limitation of Liability
We do not guarantee the accuracy, completeness or reliability of the collected information and accept no liability (whether in tort or contract or otherwise) for any loss or damage arising from any inaccuracies, incompleteness or omissions. Further, as email communications may not be completely secured, we accept no liability for any damage suffered by you if you communicate with us by way of emails.