Following a strong performance at the recent annual Mercedes-Benz Retailer of the Year Awards, LSH Auto Australia has added another highlight to its remarkable credentials.

The highly regarded lifestyle publication LUXLife has awarded the Mercedes-Benz retail group with the Best Luxury Vehicle Retailer in Australia title –  for the second consecutive year.

The award recognises LSH Auto Australia for its dedication to creating a highly motivated and skilled team to deliver unrivalled customer experiences and its focus on living up to its customer promise of “You Come First. Always.”

Commenting on the award, group Managing Director, John Good, outlined that building relationships with customers, rather than just making a sale was paramount.

“It is so much more than transactional. We deliver the emotional satisfaction of having acquired an outstanding product with unrivalled support. The rational part is probably the easiest. Talented engineers and designers create vehicles that are incredibly advanced, capable, safe, and comfortable. Being able to add to that with the personal elements is what creates a brand reputation and why we are so proud of the high level of customer retention we have achieved at LSH Auto Australia.”

While LSH Auto Australia may be the largest Mercedes-Benz retailer in Australia, its aim is not focussed on size but on excellence in service quality. Awards such as this help to cement its mission path.

Recommended read: John Good’s perspectives on being a premium luxury retailer.

Find out more about LSH Auto Australia.